Privacy Policy

Last updated: 10 October 2026

1. Who we are​

This policy explains how [Legal entity name, e.g. Radiantech Ltd] ("Radiantech", "we", "us") collects and uses personal data when you visit radiantech.io, contact us, or work with us.

We are the data controller for this information.

• Company number: [Company number]
• Registered office: [Registered office address]
• ICO registration: [ICO registration number]
• Contact: contactus@radiantech.io

This policy complies with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations (PECR).

2. What we collect​

2.1 Information you give us​

When you use our contact form or email us:

• Contact details: name, company, email address and (optionally) phone number
• Project details: the service you are interested in, budget range, timeline and your message
• Marketing preference: whether you have opted in to marketing emails

If you become a client, we also hold the information needed to deliver the work and to invoice you.

2.2 Information collected automatically​

• Analytics (only with your consent): pages visited, how you arrived on the site, approximate location (country/city), device and browser type. We use Google Analytics for this. See our Cookie Policy.
• Advertising measurement (only with your consent): whether a visit from one of our adverts led to an enquiry.
• Server logs: our hosting provider keeps short-lived technical logs (including IP addresses) to run and secure the service.

We do not use analytics or advertising cookies until you accept them in our cookie banner, and you can change your choice at any time using Cookie settings in the site footer.

3. How we use it, and our lawful basis​

We do not sell your personal data, and we do not use it for automated decision-making or profiling that has legal or similar effects on you.

4. Who we share it with​

We use a small number of trusted service providers who process data on our behalf, under contract and only on our instructions:

• Google Firebase (Google Cloud): website hosting, and the service that processes contact-form submissions and stores a copy of each one (run and stored in Google's London region)
• Google reCAPTCHA: protects the contact form from spam and abuse. It loads only when you start using the form, and Google receives your IP address and browser and device signals to judge whether you are a person. See Google's privacy policy
• Resend: delivers contact-form submissions to our inbox
• Google Analytics / Google Tag Manager: website analytics and advertising measurement, only with your consent
• Our email and office software provider: to receive and reply to your emails

We may also disclose information where required by law, or to protect our rights, or as part of a sale or restructuring of our business.

5. International transfers​

Some of these providers are based in, or may access data from, countries outside the UK, including the United States. Where this happens, we rely on UK adequacy regulations (including the UK Extension to the EU–US Data Privacy Framework), or the UK International Data Transfer Agreement / Addendum, so your data stays protected.

6. How long we keep it​

• Enquiries that don't become projects: up to 3 years from our last contact
• Client records: 7 years after the end of the engagement, for tax and legal purposes
• Marketing preferences: until you withdraw consent or unsubscribe
• Analytics data: up to 14 months
• Your cookie choice: 12 months, after which we ask again

7. Your rights​

You have the right to:

• Access the personal data we hold about you
• Rectify inaccurate or incomplete data
• Erase your data ("right to be forgotten")
• Restrict how we use it
• Data portability
• Object to processing based on legitimate interests, and to direct marketing at any time
• Withdraw consent at any time, without affecting processing that has already taken place

To exercise any of these rights, email contactus@radiantech.io. We will respond within one month.

8. Cookies​

We explain the cookies we use, and how to control them, in our Cookie Policy.

9. Security​

We use appropriate technical and organisational measures to protect your data. These include encryption in transit (HTTPS) and access limited to the people who need it. We use reputable, security-certified providers. No system is completely secure, but we work to protect your information and to respond quickly if something goes wrong.

10. Children​

Our services are aimed at businesses and are not intended for children under 16. We do not knowingly collect data from children.

11. Changes to this policy​

We may update this policy from time to time. The "Last updated" date at the top shows when it was last changed.

12. Complaints​

If you are unhappy with how we have handled your data, please contact us first and we will try to put it right. You also have the right to complain to the UK's supervisory authority:

Information Commissioner's Office (ICO) Website: ico.org.uk · Helpline: 0303 123 1113